Terms and Conditions

Welcome to PV-Syn Tech. These Terms and Conditions govern your use of our website (www.pv-syn.tech) and the purchase of products or services from us. By accessing our website or making a purchase, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. General Terms

1.1 Acceptance of Terms

By using our website or purchasing products from PV-Syn Tech, you agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.

1.2 Changes to Terms

PV-Syn Tech reserves the right to modify or update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.

1.3 Eligibility

To use our website or make a purchase, you must be at least 18 years of age or have the consent of a legal guardian. You represent and warrant that any information you provide is accurate and complete.

2. Refund and Returns Policy

2.1 Return Period

Our refund and returns policy lasts 30 days from the date of purchase. If more than 30 days have passed since your purchase, we cannot offer a full refund or exchange.

2.2 Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

  • The item must be unused and in the same condition as when you received it.
  • The item must be in its original packaging.
  • You must provide a receipt or proof of purchase.

2.3 Non-Returnable Items

The following items are exempt from returns:

  • Perishable goods (e.g., food, flowers, newspapers, or magazines).
  • Intimate or sanitary goods.
  • Hazardous materials, flammable liquids, or gases.

2.4 Partial Refunds

Partial refunds may be granted in the following situations:

  • The item is not in its original condition, is damaged, or is missing parts for reasons not due to our error.
  • The item is returned more than 30 days after delivery.

2.5 Refund Process

Once your return is received and inspected, we will notify you via email regarding the receipt of your item and the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method (e.g., credit card) within a reasonable timeframe, typically within 7-14 business days.

2.6 Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account or payment method.
  2. Contact your credit card company, as processing times may vary.
  3. Contact your bank for additional information. If you still have not received your refund, please contact us at info@pv-syn.tech.

2.7 Sale Items

Only regular-priced items are eligible for refunds. Sale items are non-refundable.

2.8 Exchanges

We only replace items that are defective or damaged. To request an exchange for the same item, contact us at info@pv-syn.tech and send your item to the address provided below.

2.9 Shipping Returns

To return a product, mail it to: PV-Syn Tech Returns Department

  • You are responsible for paying return shipping costs, which are non-refundable.
  • The cost of return shipping will be deducted from your refund, if applicable.
  • Depending on your location, the time for an exchanged product to reach you may vary.
  • For expensive items, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

2.10 Manufacturer Returns

Please do not send your purchase back to the manufacturer. All returns must be sent to the address provided by PV-Syn Tech.

2.11 Contact for Returns

For questions or assistance with refunds and returns, please contact us at info@pv-syn.tech.

3. Orders and Payments

3.1 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order for any reason, including inaccuracies or errors in pricing or product information.

3.2 Pricing

Prices for products are listed on our website and are subject to change without notice. All prices are exclusive of taxes and shipping costs unless otherwise stated.

3.3 Payment

We accept payments via credit cards, PayPal, etc. You agree to provide accurate payment information and authorize us to charge the full amount for your order.

4. Shipping and Delivery

4.1 Shipping

We aim to process and ship orders promptly. Shipping times may vary depending on your location and the shipping method selected. PV-Syn Tech is not responsible for delays caused by carriers or external factors such as customs processing.

4.2 Delivery

You are responsible for providing accurate delivery information. PV-Syn Tech is not liable for failed deliveries due to incorrect addresses or unavailability at the time of delivery.

5. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of PV-Syn Tech or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.

6. Limitation of Liability

To the fullest extent permitted by law, PV-Syn Tech shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of profits, data, or use.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of HK. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Hong Kong.

8. Contact Information

For any questions about these Terms and Conditions, please contact us:

Email: info@pv-syn.tech

Address: Room 101, No. 11, Lane 3, Taihu Residential Area, Dongcheng Sub-district, Dongguan, Guangdong Province, China

9. Miscellaneous

9.1 Entire Agreement

These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and PV-Syn Tech regarding your use of our website and services.

9.2 Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

9.3 Waiver

No waiver of any term of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term.

Last Updated: October 14, 2025